Terms and Conditions

Welcome to Sunflo. By accessing or purchasing from our website (www.sunflo.in or related domains), you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

Sunflo operates this website to provide customers with high-quality plumbing, pipe, and fitting products. By visiting or purchasing from our site, you agree to comply with these Terms & Conditions and our Privacy, Shipping, and Return Policies.

We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon being posted on the website.

2. Product Information

We make every effort to display product images, specifications, and descriptions as accurately as possible. However, slight variations in color, texture, or appearance may occur due to lighting or manufacturing differences.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

3. Order Acceptance

All orders placed through our website are subject to confirmation and availability.
Sunflo reserves the right to:

Accept or reject any order at its discretion

Limit quantities purchased per person or per order

Cancel orders that appear to be fraudulent or violate our policies

You will be notified via email or phone if your order cannot be processed.

4. Payment Terms

We accept multiple secure payment methods, including:

Credit/Debit Cards

UPI / Net Banking

Cash on Delivery (COD)

In case of payment failures, please verify your payment details or contact your bank. COD orders may include additional handling charges as mentioned in our Shipping Policy.

5. Shipping & Delivery

We ship across India through trusted courier partners. Estimated delivery timelines are displayed during checkout and may vary based on location, courier delays, or unforeseen conditions.

For more details, please refer to our Shipping & Delivery Policy.

6. Returns, Refunds & Cancellations

We offer an easy 30-day return window from the date of invoice.
Returns are accepted for unused, undamaged items in original packaging.
Refunds are processed within 7–10 business days after we receive and inspect the returned item.

Please note that shipping charges are non-refundable, and the return shipping fee will be deducted from the refund amount.
For more details, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on this website — including text, images, logos, product names, and designs — is the intellectual property of Sunflo and protected under applicable copyright and trademark laws.
You may not copy, reproduce, or use any part of the site without prior written consent.

8. Limitation of Liability

Sunflo will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, including any loss of data, revenue, or profits.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

10. Contact Us

For any queries, complaints, or feedback, please contact us at: +91 98946 28022